1. Scope
This policy applies to information submitted through the Flexify Commerce website or our official contact channels, and to information reasonably required to deliver or manage services requested by a customer within the scope of our business activities.
2. Information We May Collect
Depending on how you interact with the website or our services, we may handle:
- Contact information you provide, such as your name, email address, telephone number and business name.
- Messages, service requests and other information you choose to send to us.
- Basic technical information used to operate and secure the website, such as IP address, browser type, request time and security or operational logs.
- Data or permissions from third-party platforms only when a customer chooses to connect an account or service, and only to the extent required for the function the customer has authorized.
3. How We Use Information
We may use information to respond to inquiries, deliver and manage e-commerce and digital marketing services, fulfill customer requests, communicate about services, improve the website, secure our systems, prevent misuse and comply with applicable legal or regulatory obligations.
5. Third-Party Platforms and Services
Some services may rely on third-party platforms or service providers. Their use may also be subject to their own terms and privacy policies. We aim to request only the permissions and data required to provide the function authorized by the customer and do not use access to third-party accounts outside the agreed service scope.
6. Data Retention and Security
We retain information for as long as reasonably necessary for the purpose for which it was collected or as required by applicable legal and operational obligations. We apply reasonable technical and organizational measures designed to limit unauthorized access, use or disclosure.
7. Your Rights
You may contact us to ask about information associated with you or request correction, updating or deletion where legally and technically possible. We may request reasonable information to verify the identity of the person making a request.
8. Data Deletion Requests
To request deletion of data you provided to Flexify Commerce, email admin@flexifycommerce.com with the subject “Data Deletion Request” and identify the email address or other identifier associated with the data you want deleted.
We will review the request and may ask for identity verification. After verification, data will be deleted or de-identified where reasonably possible, except where retention is necessary for legal, security, accounting or contractual recordkeeping purposes.
10. Updates to This Policy
We may update this policy when our services, operations or applicable requirements change. The latest version will be published on this page with an updated revision date.
11. Contact and Company Information
شركة فلكسيفاي للتسويق الإلكتروني — Flexify Commerce
Limited Liability Company
Email: admin@flexifycommerce.com
Phone: +20 100 447 7642
Registered office: 48 Ben Hani Al Andalusi St., off El Tayaran St., First Floor, Apartment 2, Office B1, Nasr City, Cairo, Egypt.